Articles

 Cannot connect via ftp.

Run a traceroute to see if the problem is between you and the server. To run a traceroute in...

 Cant access /www folder

QUESTION ------------------------------------------------------ I have logged in to my CPANELI am...

 How do I view my pages on the WWW?

If your domain name is not yet live on our servers, you can view your pages by using your IP...

 I have uploaded my files but cannot see my site.

When you upload files via FTP any new files will be updated instantly. There are a few reasons...

 PLEASE READ!: FOLDERS AND FILES IN YOUR ACCOUNT

When you initially log into the root of your account, dependant upon the method which you choose...

 PLEASE READ: INTRODUCTION TO FTP

All of your files and subdirectories go into your public html directory. Now that we've...

 Problems Viewing Web Pages in Online

Webmasters often modify HTML documents and re-upload it to the server. After returning to their...

 What should I do if denied access via F.T.P?

1) If you can access your account Control Panel, but cannot access your account via F.T.P, the...

 What should I name the default page in my directories?

It is very important that you name your home page, (the first page that you want visitors to see...

 Where and how to upload your files

ALL files must be uploaded to your public_html directory. Files are uploaded to your account via...