Most common technical support questions can be avoided if you read the user manuals, please read the manuals first before you send a technical support request ticket.

We will not answer support requests for website designing, setting up forms or cgi/perl related script installations. The links provided at the bottom of the page will take you to the Cpanel users guide, this is basically a 'Dummys Guide' to setting up your Cpanel and describes how to do this in the simplest manner.
Please take time to study these manuals as they contain the important information you need to setup your website. If you get stuck in most cases you will be able to find the answer in our Knowledge base, just do a search and if you cannot find the answer then contact us with your problem.
Manual can be found here:

Was this answer helpful?

 Print this Article

Also Read


We are committed to ensuring our customers receive a high level of service. We also appreciate...

What Perl modules are installed on server?

re Config XSLoader DynaLoader attrs B O ByteLoader Fcntl GDBM_File IO Opcode Safe ops POSIX...

Why would I receive a Forbidden message accessing my website?

If this occurs it is generally for one of 3 reasons. 1. You don't have a properly named default...


If your hosting account has expired and we have not received renewal fees your site will be...

I did not receive my login details

If you have not received your login details yet then please follow the instructions below:...